Effective Date: June 8, 2026
Ivy-Assignment.com (the “Platform“) is committed to protecting your privacy and handling your personal information responsibly. In this Privacy & Cookies Policy, “we,” “our,” and “us” refer to the operators of the Platform.
This Privacy & Cookies Policy explains how we collect, use, disclose, store, and protect personal information when you access or use our educational support, tutoring, mentoring, guidance, coaching, and related services.
This Policy is intended to comply with applicable United States privacy laws, including the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA), the Children’s Online Privacy Protection Act (COPPA), and other applicable state privacy laws.
By accessing or using the Platform, you acknowledge that you have read and understood this Privacy & Cookies Policy.
1. Information We Collect
We collect information that you provide directly to us, as well as information collected automatically when you interact with the Platform.
1.1 Information You Provide Directly
Depending on how you use the Platform, we may collect:
- Name
- Email address
- Phone number
- Billing and payment-related information processed through third-party payment providers
- Files, documents, materials, or content voluntarily submitted through the Platform
- Communications with customer support, experts, or other representatives
- Feedback, survey responses, and other information you choose to provide
1.2 Information Collected Automatically
When you access or use the Platform, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Usage statistics and activity information
- Referring URLs and website traffic sources
- Session information
- Language preferences
- Date and time of visits
- Cookies and similar tracking technologies
- Security and diagnostic logs
2. How We Use Information
We may use personal information for legitimate business and educational support purposes, including:
- Providing educational support, tutoring, mentoring, coaching, consultation, and learning assistance services
- Processing payments and transactions
- Responding to inquiries and support requests
- Communicating regarding services, updates, and account-related matters
- Improving the functionality, performance, accessibility, and user experience of the Platform
- Monitoring and protecting the security and integrity of the Platform
- Detecting, preventing, and investigating fraud, abuse, unauthorized access, or other harmful activities
- Conducting analytics and performance measurement
- Sending educational content, promotional communications, and service announcements where permitted by law
- Complying with legal obligations and enforcing our agreements and policies
3. Legal Basis for Processing
Where applicable under relevant laws, we process personal information based on one or more of the following grounds:
- Performance of services requested by users
- Compliance with legal obligations
- User consent
- Legitimate business interests, including security, fraud prevention, service improvement, analytics, and operational administration
4. Sharing and Disclosure of Information
We do not sell personal information for monetary compensation.
We may share personal information in the following circumstances:
- With service providers that assist in operating the Platform
- With payment processors to facilitate transactions
- With educational support professionals assisting in delivering requested services
- To comply with legal obligations, court orders, or lawful governmental requests
- To protect the rights, property, safety, security, or integrity of the Platform, our users, or others
- In connection with a merger, acquisition, financing, restructuring, or sale of assets
With user consent or at the user’s direction
5. Service Providers and Third Parties
We work with trusted third-party service providers that help us operate and improve the Platform.
These providers may include:
- Payment processors
- Hosting providers
- Cloud storage providers
- Website infrastructure providers
- Analytics providers
- Customer support and communication platforms
- Security and fraud-prevention providers
- Independent experts providing educational support services
These providers may access personal information only as necessary to perform services on our behalf and are expected to maintain appropriate confidentiality and security safeguards.
6. Cookies and Tracking Technologies
The Platform uses cookies and similar technologies to support functionality, improve user experience, and analyze usage.
Essential Cookies – These cookies are necessary for the operation, security, and core functionality of the Platform.
Functional Cookies – These cookies enable enhanced features and functionality, such as remembering preferences and improving user interactions.
Preference Cookies – These cookies remember settings selected by users, such as language preferences and display settings.
Analytics Cookies – These cookies help us understand how visitors interact with the Platform and allow us to improve performance and usability.
Advertising Cookies – Where applicable, advertising and remarketing cookies may be used to help deliver relevant content, measure advertising effectiveness, and improve marketing efforts.
Most web browsers allow users to manage, disable, or delete cookies through browser settings. Disabling certain cookies may affect the functionality of the Platform.
7. Analytics and Advertising Technologies
We may use Google Analytics and similar analytics tools to understand visitor behavior, monitor website performance, and improve our services.
These technologies may collect information such as:
- Device identifiers
- Browser information
- Usage activity
- Session behavior
- Referring websites
- Interaction data
Where permitted by law, we may also use advertising, remarketing, audience measurement, and related technologies to provide relevant information and promotional content.
Users may opt out of certain advertising technologies through browser settings and industry-supported opt-out programs where available.
8. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide services and support
- Maintain user accounts
- Comply with legal, tax, accounting, and regulatory obligations
- Resolve disputes
- Protect our rights and interests
- Enforce our agreements and policies
When personal information is no longer needed, we may delete, anonymize, or securely dispose of it in accordance with applicable law.
Users may request deletion of personal information, subject to legal and operational requirements.
9. Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information.
Security measures may include:
- Encryption technologies
- Access controls
- Authentication procedures
- Network and system monitoring
- Security assessments and maintenance practices
While we take reasonable measures to protect personal information, no method of transmission or storage can be guaranteed to be completely secure.
10. User Privacy Rights
Depending on applicable law, users may have the right to:
- Access personal information
- Correct inaccurate personal information
- Request deletion of personal information
- Request data portability
- Opt out of certain uses of personal information
- Withdraw consent where consent serves as the legal basis for processing
Requests may be submitted using the contact information provided below.
We may verify a user’s identity before processing certain requests.
11. State Privacy Rights
Residents of California, Colorado, Connecticut, Delaware, Virginia, and other states with applicable privacy laws may have additional privacy rights.
Subject to applicable law, these rights may include:
- The right to know what personal information is collected and how it is used
- The right to access personal information
- The right to correct inaccurate personal information
- The right to request deletion of personal information
- The right to obtain personal information in a portable format
- The right to opt out of targeted advertising and certain data-sharing activities
- The right to appeal certain privacy-rights decisions where applicable
To exercise any applicable privacy rights, please contact us using the information provided below.
12. Protection of Minors
The Platform is intended for users who are at least 18 years of age.
We do not knowingly collect personal information from children under the age of 13.
If we become aware that personal information belonging to a child under 13 has been collected, we will take reasonable steps to delete such information in accordance with COPPA and applicable law.
Parents or guardians who believe a child has submitted personal information may contact us to request a review or deletion of that information.
13. International Users
Personal information may be processed, stored, and transferred within the United States or other jurisdictions where our service providers operate.
14. Changes to This Policy
We may update this Privacy & Cookies Policy from time to time to reflect changes in legal requirements, technology, business practices, or the services offered through the Platform.
Updated versions will be posted on the Platform with a revised Effective Date.
Where required by law, we may provide additional notice regarding material changes.
15. Contact Information
If you have questions, requests, or concerns regarding this Privacy & Cookies Policy or our privacy practices, please contact us at:
Email: [email protected]